Privacy Policy

This policy explains how Ross McKenzie Ltd (“we”, “us”) handles your personal information when you contact us through this website. We are committed to protecting your privacy and complying with UK GDPR.

What we collect

When you submit the enquiry form we collect the details you provide — typically your name, phone number, email address, postcode and message — so that we can respond to your enquiry and provide a quote.

How we use it

We use your details only to respond to your enquiry, arrange a survey and provide our services. We do not sell your data, and we do not share it with third parties except where necessary to deliver a service you have requested (for example, registering a manufacturer’s warranty on your behalf).

How long we keep it

We keep enquiry and customer records for as long as necessary to provide our services and to meet our legal and tax obligations, after which they are securely deleted.

Your rights

You have the right to access, correct or request deletion of the personal data we hold about you. To do so, contact us at info@rossmckenzieltd.co.uk or call 07922 023483.

Cookies

This site uses a single essential cookie to keep the enquiry form secure (CSRF protection). We do not use advertising or third-party tracking cookies.

This is a general template — please review it with your own advisor to ensure it reflects your exact practices before publishing.